This document constitutes the Privacy Notice for the purposes of the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals (the ¨LFPDP¨) and the provisions that emanate from it or are related to it. This Privacy Notice (hereinafter referred to as ¨Notice¨) applies to the personal information collected about the Holder by HACIENDA LABORCILLA, in its capacity as Responsible Party.
What information do we collect?
The Responsible collects information that can reasonably identify you, for example, but not limited to: your first and last name; date of birth; address; e-mail address; landline and/or cell phone number; Federal Taxpayers’ Registry (RFC); number of cards and/or accounts.
How do we collect information?
The collection of personal data may be done for example:
  • Through the use of e-mails and meetings we have with you in person.
  • When you contact us by telephone.
  • Through the use of the Responsible Party’s Websites
  • Through the use of automatic data capture tools
  • Through direct collection
  • Through publicly available sources and other sources available in the marketplace
All of the information we collect about you may be combined to help us tailor our communications to you and to determine new services or enhancements to those we already provide, based on your needs and preferences.
How do we use or share the information we collect?
Some examples of the purposes of the information we collect are:
  • We use the information we collect to provide and offer you the services you request, to inform you about other services offered by the Controller and to administer our sites and services.
  • Also to carry out studies on demographic data, interests and behavior; market and consumer studies in order to acquire and offer personalized products and services, as well as advertising and content better suited to your needs.
  • To formalize the contractual process with customers, consumers, suppliers and other third parties as well as to manage services and business relationships with suppliers and other third parties with whom we deal.
How to contact our Personal Data Department?
For any communication about our Privacy Notice, please contact our Personal Data Department:
Personal Data Department

+52 442 245 1695

How to exercise your ARCO rights?
For the reception, registration and attention of requests to exercise your right of access, rectification, cancellation and opposition to your Personal Data, as well as to limit the use or disclosure of your data, and other rights under the LFPDP contact area responsible for the processing of personal data, by email to where you will follow up on your request within a maximum period of 3 (three) working days. If you want your personal data to be removed from all our databases, please send an email to the address indicated, with the subject ¨Deregister¨.
Changes to the Privacy Notice
HACIENDA LABORCILLA reserves the right to periodically update this Notice to reflect changes in our information practices. It is the Holder’s responsibility to periodically review the content of the Notice on the website where the changes made will be published together with the date of the last version on 02/19/24.